Yes, some of our lighting products are dimmable.  If individual bulbs and fittings are dimmable, it will say so in the product specifications.  240 volt bulbs can simply be replaced with dimmable LEDs of the same type.  Standard household dimmer switches should operate the lighting correctly but in a small number of cases the dimmer switch will be incompatible because LED lights use so little energy.  If the lighting doesn’t dim correctly or won’t turn off, it is likely your dimmer switch will need to be changed for a type which is compatible with the LED lights.  A qualified electrician can do this for you and will supply a Triac leading edge dimmer switch.

If you are replacing lighting which uses 12 volts like the dimmable MR16 GU5.3 bulbs, you may need to upgrade your lighting to use an LED dimmable driver.  If the lighting doesn’t dim correctly or won’t turn off, it is likely your transformer will need to be changed for a type which is compatible with dimmable LED lights.  A qualified electrician can conduct this work for you.

GU10 bulbs will not fit inside SGU10 fittings but SGU10 bulbs are compatible with GU10 fittings

If you are a business and have a larger project, we can arrange for you to lease the equipment you require, freeing up your capital to use in other areas of your business.  Dio, through Siemens finance offers some of the most competitive finance deals available so you can spread the costs with flexible monthly, quarterly or semi-annually payments by direct debit, standing order or invoice.  Leasing is highly tax efficient and 100% of the cost is allowable against each payment.  For further information, click on the support tab on our website and select ‘leasing options.’

ECA government grants are also available for eligible businesses who wish to upgrade their existing lighting to LED.  If you require further information, please let us know and we will be happy to supply further information

You should never modify fittings or the bulbs to make them go into fittings.  This can expose live electrical parts and cause a fire risk as well as causing other undesirable conditions.  Modifying any of the products we supply will invalidate the warranty.

Yes, our LED bulbs can replace existing lights as long as the fitting type is the same.  240 volt lighting like the GU10 bulbs will work without any issues as long as they are not connected to a dimmer switch (unless they are dimmable LED’s).  Bulbs like the MR16’s which use a 12 volt, power supply will work with most transformers, however a few types of transformers will not work with LED lighting.  After installation of the bulbs, if the bulbs flicker, come on and then immediately go off or just won’t turn on at all, it is likely your current transformer is not suitable for use with LEDs : If this is the case, you should contact a qualified electrician who can fit a compatible LED driver which will replace your old transformer.

The majority of light fittings will accept our LED light bulbs so replacing the existing light fittings should not be required.  If you are in any doubt as to whether the bulb will fit, check the size of our bulbs (found on the specifications page) with the bulb you intend to replace.

The technology in the bulbs we supply allows them to adjust to different types of transformer and more often than not, the LED bulb will work.  If however the bulb comes on and immediately but then turns off, it flickers or just doesn’t come on at all, you will need a constant current LED driver.  Don’t continue to use the lights if any of these symptoms occur as it is likely to damage the bulb and invalidate your warranty.  Always consult a qualified electrician if you suspect your current transformer isn’t compatible.

If you are replacing an existing light, remove it and you will see details about the type of fitting printed on the bulb.  Sometimes the writing is quite small but all bulbs should have this information on them and this will correspond to the list of bulb types in our bulb fitting options.  Alternatively you can shop by bulb shape and as long as you look at the pictures on our website and they look the same as the bulb you have removed, they should fit.  If you are replacing halogen lights be careful to look at the connector on the bottom of the bulb.  There is a 12 volt (GU5.3) and 240 volt (GU10) fitting and each is different.  One type has ‘pegs’ and the other has ‘pins’.

When these LED lights first came out on the market, many were not particularly good and they didn’t produce as good a light as the bulbs they replaced.  Today, LED’s used in lighting are much better than their predecessors.  They are more energy efficient, last longer and importantly produce a good light.  Unfortunately, there are still some of the old types of LED on the market but we only sell the latest generation of LED lights, sourced from the highest quality manufacturers.

In order to return faulty items, you will need to complete a returns form and follow the instructions on the form.  It may take us slightly longer to process your claim if you do not provide us with your order confirmation.  We will pay for return postage on any faulty items.  We will dispatch your replacement items as soon as possible after receipt and testing.  Products which develop a fault through misuse, malicious damage, or exceptional environmental factors outside reasonable operating parameters will not be covered under the warranty.  In such instances the goods will be returned to you and no refund will be given.  Do not send us items without the necessary accompanying paperwork.

In order to return faulty items, you will need to complete a returns form and follow the instructions on the form.  We will pay for return postage on any faulty items.  We will dispatch your replacement items as soon as possible after receipt and testing.  Products which develop a fault through misuse, malicious damage, or exceptional environmental factors outside reasonable operating parameters will not be covered under the warranty.  In such instances the goods will be returned to you and no refund will be given.  Do not send us items without the necessary accompanying paperwork.

If you wish to return any non faulty items to us, details of what you need to do to are included in the paperwork we send out to you with your items.  All items must be returned to us within 28 days, undamaged and in their original packaging.  We will pay the return postage.  Do not send us items without the necessary accompanying paperwork.

Posco is a South Korean company and they are the 4th largest steel manufacturer in the world.  They have an LED lighting division that produces domestic, commercial and industrial lighting to very high standards of quality.  Posco LED products can be found in the Asian division of Tesco and other large retail stores.  We are the sole, official partner and distributor for Posco products in the UK and parts of Europe.

Yes you can do this if you are replacing non LED bulbs with LED versions and the wattage of the LED is less than that stated on the fixture.  If however you have purchased an LED fitting with an LED bulb, you should not increase the specified wattage with a replacement bulb.

LEDs' generate very little heat compared to traditional bulbs and relying on your existing lights to keep your house warm is not very energy efficient.  Firstly you don't always want heat, so in the summer for instance you are heating your house when you probably want it to be cooler.  Secondly, heat rises so heat from ceiling lighting will stay close to the ceiling and therefore won't benefit the occupants of a room at all.  Thirdly, it's much cheaper to heat by gas, or biomass, than electricity and your boiler should have a thermostat to control the level of heat.

LEDs (light emitting diodes) are semiconductors which emit light when an electrical current is passed through them. LEDs have been used for many years but only in the last few years has the technology developed so they can be used to replace traditional forms of lighting. LED lighting is now commonly used in the automotive industry, and businesses throughout the world are converting to LED lighting because of the benefits LED’s offer.

Lumens (lm) refers to a measure of the amount of light a bulb of fitting produces.  The higher the lumens, the more light is given off.  Every LED we have on our website has a lumen value so you can compare the different options.  However an easier way is to look at what wattage bulb the LED replaces.  Again this value is shown with the product description of each lamp.

CRI or the colour rendering index refers to how well the bulb or fitting is able to accurately reproduce colours so they look as natural as possible.  A higher CRI is better than a lower CRI.  We do not sell products with a CRI lower than 70 and this is adequate for most applications.  If however you want a light which is as close to natural daylight as possible, we suggest you choose an LED with a CRI of 80 or above.  Always be wary of suppliers who do not state the CRI of their lights as the value is likely to be low, resulting in inferior light.

Fittings in a bathroom, shower room or wet room should be at least IP65 rated and should be fire proof.  We suggest if you are refitting one of these areas with new lighting you choose a 12 volt lighting system like the MR16 type with the GU5.3 pins.

25° beam angle lights produce a light more like a spotlight and are perfect for illuminating individual objects or areas like a corner or a picture.  The 40° lights are better for general lighting where you want a just want to light a whole area with a uniform spread of light.

High operating temperatures typically above 50°C created by the fitting itself or by the surrounding environment can shorten the lifespan of LEDs, whilst decreasing their efficiency.  The cooler an LED operates (down to -30°C) the better it will perform, both in maintaining light output and also lifespan.  The average lifetimes quoted for the bulbs and fittings are typically based on an operating temperature of 25°C so if your fitting is used in temperatures above this, it is likely to reduce the life of the LED.  Similarly if the operating temperature is lower, you are likely to get a longer operating life.

Certain lights like energy saving bulbs and fluorescent tubes are made of glass and contain a small amount of mercury and these must be safely disposed of.  Local councils will accept such lights if you take them to your local recycling facility.  Some councils also take certain lights when they collect your kerbside waste but you should check to see if your council offers this service and what bulbs they will dispose of for you.

Once the bulbs we supply have failed, we recommend you dispose of them in an environmentally friendly way.  We suggest you check with your local council to find out what their recycling policies are for LED lighting when you experience any failures.

All of our products come with a standard 3 year warranty.  If you wish to extend the warranty on your LED lights to 5 years, after purchase visit our website and download our extended warranty form.  Details of what you need to do are on the form.  Our industrial bay lights come with a standard 5 year warranty.

A complete breakdown of the characteristics of each bulb and fitting can be found in the specification section when you select a bulb or fitting.

Quite simply, a bulb or fitting with a shorter lifespan is cheaper to produce and designed for the budget conscious consumer.  For most users, an led bulb with an operating life of 15,000 hours is fine to use as most people tend to use their lights for just several hours each day.  If you were to use your lights for approximately 3 hours per day, 7 days a week, the bulb with a rating of 15,000 hours will last 15 years on average.  All of the LED lights we supply will have paid for themselves, well within their average rated life so buying a lamp with a 15,000 hour life will still save you money whilst giving off a better light.  If you have your lights on for extended periods of time, you may wish to purchase a light with a longer lifespan to get a maximum return on your investment.

Colour temperature is a standard measure of the colour of light.  Certain rooms can look better with lighting in different spectrums.  Kitchens and bathrooms for example tend to look better with what can be described as a cooler white, while areas where you tend to relax often have warmer white tones.  This is a question of taste and everyone’s idea of what light looks better is very subjective.  If you like the colour of your current lighting, a warmer white in the (2700k or 3000k) may be the choice for you.  The lower the number indicates a warmer tone of light whilst a higher number indicates a cooler colour (up to 6000k).  We have a colour temperature guide on the website where you can find further information.

The LED lighting we offer has a number of advantages over traditional, older forms of lighting.

1.       LEDs are very efficient at producing light.  Older lighting is very inefficient, generating lots of heat rather than light so energy savings of up to 85% can be made by making the switch. Incandescent (filament) type bulbs only convert approximately 5% of their energy into light.  Other forms of lighting like fluorescent and energy saving bulbs are better but are still not very efficient compared to LEDs.

2.       LED lighting has an excellent operating life of between 15,000 and 50,000 hours, compared to energy saving lights which last approximately 5,000 – 10,000 hours and as little as 1,000 hours for filament type lighting.  When used in the home, our LED lighting typically operates in excess of 15 years under normal use.

3.       LED bulbs and fittings are generally less bulky and weight less than other types of lighting.  This is particularly the case with the LED fittings we offer so installation becomes easier.  This also provides greater flexibility when it comes to mounting the lights.

4.       Our LED’s are environmentally friendly and do not contain toxic materials such as mercury.

5.       None of our led lamps contain glass.

6.       The LED’s don’t emit harmful infrared or ultraviolet rays and they don’t flicker like other types of lighting, whilst offering different colour temperatures to suit every application.

The shape and size of the bulbs can vary slightly in length and width, depending on the manufacturer of the halogen bulb you intend to replace with an LED bulb.  Fire rated fittings or certain bathroom fittings in particular do tend to be a little tight for space and we recommend you test a sample of one of our bulbs to check it will fit if you are planning to buy a large quantity of lights.  Higher wattage versions of the MR16 shape bulbs (6-9 watts) do tend to be longer than standard lamps so check if the fitting will allow a longer bulb.  Dimensions for all of our lighting products are shown in the specifications section of each product.

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